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Rachel Clapp Miller

Blog Feature

Categories: Sales Leadership  |  Sales Productivity

The Fourth Quarter: What's Your Plan?

Now is the time many of us assess how our year has gone. Some of you may be scrambling to make the number, hinging the year on a few deals that you're waiting to close. Others of you may be riding out the quarter, perhaps pushing some deals into next year to give yourself a little runway.

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Blog Feature

Categories: Front-line Managers  |  Sales Conversation

Enable Your Salespeople to Sell the Platform Solution

If your growth model has you moving from a point solution to a platform solution, it's likely you are assessing how well your sales organization is enabled to execute this new type of sale. It's a trend we see frequently with the high-tech companies with which we work. The decision to create and sell a broader solution has its benefits, but without enabling your sales teams to sell that new functionality, the decision will never realize its potential. Don't simply train your sales teams on the features and functions of your platform, rather equip them with how to sell the value of the holistic solution broader and deeper in the prospect organizations. It's about articulating value and differentiation, but it's also necessary to define the sales process and qualification method that will enable your reps to effectively maneuver through more complex sales.

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Blog Feature

Categories: Sales Messaging  |  Sales Negotiation  |  Sales Process

Understanding Why Sales Organizations Win: Q&A With Sales Researcher

Melissa Short is the VP of Reporting Services at Primary Intelligence. Primary Intelligence is a global leader in Win Loss and Customer Experience Analysis. Both solutions provide analytical insights that help companies win more and identify the root causes that lead to lost revenue and customer churn. In advance of her webinar with Brian Walsh, Force's content team asked Melissa to share some perspective on her research and the companies with which she works.

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Blog Feature

Categories: Sales Kickoff

This Year's Most Popular Sales Kickoff Resources

It is never too early to start thinking about your sales kickoff, whatever it may look like. Having a specific plan to align the event with the overall company growth goals and objectives for the year is critical to not only the event's success, but will help drive results after the kickoff. Going virtual for this year's event may also bring up new considerations and shifts in how you approach the event altogether. The best sales leaders in the world understand these events, regardless if they're in-person or virtual, are about more than just an "event". Used strategically, they can align the overall company on what's most important - the customer. That's why we've been writing a lot about the sales kickoff these past few weeks. The more your event is aligned with company-level objectives, the more it will set your salespeople up for success in the next four quarters.

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Blog Feature

Categories: Sales Kickoff

Ideas for Planning a Sales Kickoff That Will Stick With Your Team

Many companies spend significant time and resources planning and executing their sales kickoff. If done right, the effort can be well worth it in the long run. Positive results can accumulate in the coming quarters and years down the line. In our webinar, "Your Next SKO: Stop the Insanity," we received several questions about planning a sales kickoff that will stick with your team. You can't underestimate the importance effective planning has on achieving these results.

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Blog Feature

Categories: Sales Messaging  |  Sales and Marketing

How we Describe Command of the Message® to Sales and Marketing Leaders

It's a topic we get asked about frequently. Is Command of the Message a marketing initiative? Or, why is Command of the Message a sales initiative and not a marketing one? Indeed, the name may leave some confused, but once you understand Force Management's point-of-view, it begins to make sense for sales and marketing leaders, particularly those who are looking to create a better buyer and customer experience.

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