Categories: Customer Success | Sales Messaging | Scaling Sales
A recent piece by McKinsey notes that 80% of startups who landed Series A funding failed within eight years (n=3164). Using interviews with B2B SaaS leaders who beat those odds by scaling from startup to over $100MM in ARR, McKinsey's recent playbook examines how these companies set up their organizations, common challenges they overcame and the actions leaders can use to emulate these pathways to success.
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Categories: Economic Change | Sales Messaging | Sales Negotiation
Today's sales environment is highly competitive. Recent economic hurdles mean that many buyers are adopting more complex purchasing processes, and sales organizations are looking for any way to preserve vital margins. You have ambitious revenue goals for the year - you can't afford for your sellers to resort to discounting to close deals.
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Categories: Sales Messaging | Selling Technology
Artificial Intelligence (AI) is a fast-growing new market sector. Recent estimates show more than 75,000 AI companies exist, with more than $107B invested in these types of companies over the last two years.
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Categories: Buyer Alignment | Company Alignment | Sales Messaging
Consumption pricing is associated with some of the fastest-growing SaaS companies of the past few years, including Snowflake, Datadog, Zscaler, and MongoDB. The consumption-based pricing model is popular because it helps these types of companies manage costs and gives the customer more control and transparency in how much they’re billed. But if the customer doesn’t directly see the value of your solution, they may stagnate or even fall in their usage. While commitment may be easier to gain on the front end without an upfront price tag, if the goal is to drive usage and growth over time, consumption model companies must constantly be proving their value. We can picture this as two sales cycles - one to close the deal, and one ongoing cycle to close the consumption. Companies that have been successful in driving sustained growth with a consumption model do so by achieving three critical levels of alignment.
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Categories: Product-Led Growth | Sales Leadership | Sales Messaging | Selling Technology
The product-led growth (PLG) era marks a disruption in how SaaS companies interact with customers. A good working definition of PLG is that the product itself is the vehicle for acquiring, retaining, and expanding customer accounts. PLG companies share some characteristics. First, their solution is a significant upgrade from the previous status quo. Second, freemium or open-source versions usually feature a frictionless (meaning minimal human interaction) customer experience. Not every company has these characteristics. But the reality is that customer expectations have shifted, and the most successful companies in today’s B2B tech market are borrowing from the PLG model in order to satisfy the demand for a frictionless approach to customer engagement. Whether your company drives revenue from more traditional sales-and-marketing-led efforts or has a purely PLG-driven approach, the fundamentals of selling SaaS Solutions remain the same. Organizations get ahead of competitors by:
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Categories: Company Alignment | Sales Messaging | Selling Technology
The product demo is an important part of any sales process, but they can also be a tricky stage to navigate while maintaining a value selling approach. We often advocate for sellers to move away from the 'features and functions' conversation in favor of discussing business problems and solutions. The demo is a time to discuss both. That can be a difficult balance to strike, especially when selling complex technical solutions. When executed correctly, the demo can be a valuable step to tying the technical capabilities of your solution to the business problems of the customer and progressing deals forward at a high value.
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